The Trusted IT Partner 
of the Construction 
& Building Industry

Here at HD IT, we’ve spent many years working with a range of clients throughout the Construction and Building industry, including architects, property developers, project management companies and more.

As a result, we have a deep understanding of how your business works from a software and workflow perspective – whether it’s AutoCAD, Revit, the Adobe suite, Bluebeam, Aconex, Building Information Modelling (BIM) or something else entirely.

This allows us to assess your current IT environment and design a comprehensive technology roadmap that identifies areas for improvement and provides a proven step-by-step implementation plan to help you evolve, scale and achieve greater success in your industry.

HD IT offers a comprehensive suite of IT solutions, from managed services and cybersecurity services to software and hardware solutions to support your specific needs.

Whether you’re after phones, printers, computers or a super-fast internet connection, we assess your company’s IT infrastructure to determine everything you need before putting together a business-wide strategy that fills each of those needs and streamlines your organisation’s IT landscape.

Here at HD IT, we’re proud to say that we have an outstanding track record for customer satisfaction (CSAT). While the CSAT industry standard is around 73.1%, our CSAT score currently sits at 98.2%.

Likewise, we also have a Net Promoter Score (NPS) of 54.5 – far above the industry average of 10. This score ranges from -100 to 100, with a score above 0 considered positive and scores of 50 or better indicating excellent customer loyalty.

Cloud Tango, an independent global Managed Service Provider (MSP) ranking and review site, has also named HD IT in the top 50 MSPs in Australia for 5 years running now, as well as selecting us in their exclusive Australian MSP Select list for two years running.

This is a testament to our technical excellence, innovation and high levels of customer satisfaction that we deliver to every client we proudly work with.

Many of our Construction and Building clients typically had one person within their business managing all facets of IT alongside their existing role.

Needless to say, this made it difficult for these businesses to scale and evolve their IT needs over time, as the person responsible was juggling two full-time roles – often without the necessary skills or technology to do so.

By working with an external partner like HD IT, we free up your team to do what they do best by doing exactly what we do best – providing high-quality IT services and solutions to you.

The short answer: a huge impact.

Like almost every other industry in the world, AI is set to revolutionise Construction and Building in so many different ways.

While this may worry you to hear, the reality is that, as long as you have a knowledgeable IT team like HD IT by your side to guide you through and help you make the right decisions at the right times, there’s really nothing that you need to worry about.

We can help you integrate AI into your Construction business in all the right ways to ensure you can get the most out of this new and exciting technology to help you succeed.