What makes HD IT different from other Managed IT Services providers? Well, we not only focus on the day to day, but we work with our clients to help them achieve their business goals. We convert their IT from being just a system that needs support to one that is driving real business results and helping them thrive. HD IT are able to offer first class support and solutions with a customer focus and unsurpassed expertise.
We make the success of your business, our business. HD IT goes far beyond the competition’s standard set of services to become an extension of your organization, contributing resources, industry-leading processes, technology solutions, and expert client services to maximise your IT investment and help launch your business to the next level. In short, we work with you to put all the pieces together that will help ensure your business success.
STANDARD MSP’s | HD IT |
|
---|---|---|
Helpdesk Services | ||
Procurement Services | ||
Server Monitoring & Management | ||
Network Monitoring & Management | ||
Basic Security | ||
Backup Solutions | ||
Same Day Resolution Target | ||
Microsoft and 3rd Party Application Updates | ||
Proactive Self-Healing | ||
Next Generation Synchronised Security | ||
Monthly Usage report | ||
POD Structure | ||
Applications Training | ||
Office 365/GSuite Backup Solution | ||
Industry Leading Anti-Virus | ||
Password and Identity Management Tool | ||
Disaster Recovery & Business Conitinuity Solutions | ||
IT Documentation | ||
IT Budgeting | ||
Co-Managed IT Services | ||
Project Services |
Why do we love business dashboards so much? Too often, we hear from clients about how frustrated they were not knowing what their old MSP was doing, submitting support tickets but never hearing back. Our dashboards solve that problem by providing a real-time view of how your IT is performing and what we are doing to help your business grow.
We are proud to be joint owners of the MyGreenerPlanet Solar Farm to help offset electricity consumption from fossil fuels, with green renewable solar energy. The solar farm will save 340 tonnes of carbon emissions each year. That’s equivalent to 16,190 trees p.a! This has allowed us to move towards being a more carbon neutral and sustainable enterprise.
Why do we love business dashboards so much? Too often, we hear from clients about how frustrated they were not knowing what their old MSP was doing, submitting support tickets but never hearing back. Our dashboards solve that problem by providing a real-time view of how your IT is performing and what we are doing to help your business grow.
We are proud to be joint owners of the MyGreenerPlanet Solar Farm to help offset electricity consumption from fossil fuels, with green renewable solar energy. The solar farm will save 340 tonnes of carbon emissions each year. That’s equivalent to 16,190 trees p.a! This has allowed us to move towards being a more carbon neutral and sustainable enterprise.