About

Next-Level Managed IT Services

An MSP committed to seeing your business grow

What makes HD IT different from other Managed IT Services providers? Well, we not only focus on the day to day, but we work with our clients to help them achieve their business goals. We convert their IT from being just a system that needs support to one that is driving real business results and helping them thrive. HD IT are able to offer first class support and solutions with a customer focus and unsurpassed expertise.

We are in this together

We make the success of your business, our business. HD IT goes far beyond the competition’s standard set of services to become an extension of your organization, contributing resources, industry-leading processes, technology solutions, and expert client services to maximise your IT investment and help launch your business to the next level. In short, we work with you to put all the pieces together that will help ensure your business success.

	STANDARD MSP’s	HD IT
Helpdesk Services
Procurement Services
Server Monitoring & Management
Network Monitoring & Management
Basic Security
Backup Solutions
Same Day Resolution Target
Microsoft and 3rd Party Application Updates
Proactive Self-Healing
Next Generation Synchronised Security
Monthly Usage report
POD Structure
Applications Training
Disaster Recovery & Business Conitinuity Solutions
IT Documentation
IT Budgeting
Co-Managed IT Services
Virtual CIO Services
Project Services

More on our services

Our obsession with visually monitoring your IT investment.

Why do we love business dashboards so much? Too often, we hear from clients about how frustrated they were not knowing what their old MSP was doing, submitting support tickets but never hearing back. Our dashboards solve that problem by providing a real-time view of how your IT is performing and what we are doing to help your business grow.